G
GlowBoard

Privacy Policy

Last updated: April 2, 2026

1. Introduction

GlowBoard ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using GlowBoard, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

Account Information

Your name and email address, provided when you sign in via OAuth.

Analytics Data

We use a privacy-focused analytics service to collect anonymized usage data (page views, session counts). This data does not include personally identifiable information and is used solely to improve the platform. No cookies are set for advertising or cross-site tracking purposes.

Usage Data

Exam scores, attempt history, and progress data — used to track your performance and unlock status.

Payment Records

We record which exams you have purchased (product type and ID). We do not store your credit card number, CVV, or full payment details — these are handled exclusively by PayPal.

AI Chat History

Messages sent to the GlowBot AI tutor are stored to provide conversation context. You can delete your chat history at any time from your profile settings.

3. How We Use Your Information

We use your information to:

  • Provide and personalize the GlowBoard learning experience
  • Track your quiz progress and unlock purchased content
  • Send important account or service updates (no marketing emails without consent)
  • Improve the quality and accuracy of our practice questions

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We share information only in the following limited circumstances:

  • PayPal — to process payments. PayPal's privacy policy governs their use of your payment data.
  • Service providers — trusted vendors who help us operate the platform (hosting, AI services), bound by confidentiality agreements.
  • Legal requirements — if required by law, court order, or to protect the rights and safety of our users.

5. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), secure session cookies, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account and progress data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law (e.g., payment records for tax purposes).

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Delete your AI chat history at any time from your profile

To exercise any of these rights, please use the contact form available on the GlowBoard website.

8. Children's Privacy

GlowBoard is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately through the website.

9. Do Not Sell or Share My Personal Information

GlowBoard does not sell your personal information to third parties for monetary compensation. We share limited data with service providers (PayPal for payments, AI providers for the GlowBot tutor) solely to operate the platform. These providers are contractually prohibited from using your data for their own marketing purposes.

California residents may exercise their rights under the California Consumer Privacy Act (CCPA) by contacting us via the contact form or emailing [email protected]. We will respond to verified requests within 45 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of GlowBoard after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please use the contact form available on the GlowBoard website. We will respond as promptly as possible.